Crew commander General Assistant Stellan
Stellan is the team’s first point of contact. Answers questions, takes requests from start to finish and knows when something belongs with another crew member — or with a person.
Scope first, capability second
Roles are yours to define. These five are worked examples of what a crew member looks like when it is described the way you would describe a colleague.
The crew
A crew shaped around your work
These are examples, not a roster. Each crew member is defined by what it’s responsible for, who it answers to and what it isn’t allowed to touch — and only then by what it can do.
Crew commander General Assistant 
Flight director Operations Sally
Sally runs the follow-up. Keeps track of projects and open tasks, chases what’s late and hands it to the right person rather than deciding alone.
Deep-space explorer Research & Insights Buzz
Buzz keeps an eye on your market. Tracks competitors, customers and trends, and tells you what changed and why it matters.
Communications officer Content & Social Saga
Saga writes in your company’s voice. Takes a rough thought to posts, campaigns and copy, ready for someone on your team to sign off.
Navigator Sales Lando
Lando does the groundwork so your team can sell. Researches leads, drafts outreach and keeps the pipeline up to date — the conversations stay with your people.
Your expert
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The crew member you need probably isn’t on this page. Each one is shaped around a process only you run, with scope, memory and permissions set up with your team during onboarding.
- What it is responsible for
A crew member is shaped around a process you already run, not around a model. Its scope is written down before it starts, and it is the same scope a person on your team would be handed.
- Who it answers to
Every crew member has a named human counterpart. Work that needs a decision goes to that person, and the log says who asked, who approved and what changed.
- What it may not touch
Permissions are a boundary, not a setting. What sits outside the scope is unreachable rather than discouraged, and autonomy is revocable in one place at any time.
